Return & Refund Policy

We’re confident that you and your canine companion will be happy with your K-10+ supplement
purchase. In fact, we feel so strongly about the efficacy of K-10+ dog supplements that every
product purchased from the K-10+ website is backed by our Satisfaction
Guarantee:

Satisfaction Guarantee

If you are not completely satisfied with your purchase, for any reason, let us
know. We will promptly replace the item or give you a refund. It’s that simple.

How to Return an item

  • Please return items as soon as possible.
  • Write the reason for your return on the back of your packing slip.
  • Enclose the slip in the carton, wrap the package securely, and send it to:

    K-10+ Returns
    901 Chouteau Ave.,
    St. Louis, MO 63102

  • In case you don’t have your packing slip, please include the reason for
    return, along with your name, e-mail address, and phone number (so we may
    contact you with questions) and send the package to the address above.
  • For your protection, please use UPS, Fedex or Insured Parcel Post for
    shipment.
  • A credit will be applied to your credit card. Shipping and handling charges are not refundable.

Exchanges

Our returns center cannot process exchanges. If you have found another item on
our website that you would prefer over the one originally ordered, please return
the original item and place a separate order for the new item. We will notify
you via e-mail when the return has been processed.

Questions?

If you have questions about your return, please contact us. Be sure to include
the information in your packing slip in your correspondence.