Information we collect from visitors
Visitors to each of our Websites can access the Website’s homepage, and browse some areas of the site, without disclosing any personally identifiable information. We do track information provided to us by your browser, including the Website you came from (known as the referring URL), the type of browser you use, the time and date of access, and other information that does not personally identify you. On some of our sites, you must register to access portions of the site.
In addition, we gather information about you that is automatically collected by our Web server, such as your IP address and domain name. K-10+ may use Web server and browser information to individually customize its offerings and presentations if you submit your personal information.
Your Web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to you. If your browser is set to reject cookies, Website that are cookie-enabled will not recognize you when you return to the Website, and some Website functionality may be lost. The Help section of your browser will tell you how to prevent your browser from accepting cookies.
Although cookies do not normally contain personally identifiable information, if you have provided us information about you, we may associate your registration information with cookies or other tracking utilities our Website places on your computer’s hard drive. Associating a cookie with your registration data allows us to offer increased personalization and functionality. Without cookies, this functionality would not be possible.
In addition, we may use other tracking systems like pixel-tags. Pixel tags, sometimes called Web beacons, are similar in function to a cookie. But because of their insignificant size, it is not visible; though, they are used to pass certain information to our servers to personalize our Websites and to track your usage across the K-10+ Website. In addition, we may also use pixel tags in our HTML based e-mails.
As you browse the K-10+ website, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with K-10+. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.
Information we collect when you register
Visitors registering for services on our Web sites are asked to provide identifying information, such as name, gender, and contact information. On the registration screen, we clearly label which information is required for registration, and which information is optional and may be given at your discretion. K-10+ Web sites obtain visitors’ consent before collecting personally identifiable information.
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We gather aggregate data about visitors to our Websites for product and service development and improvement activities. We also use it for market analysis. We may provide information from our Websites in aggregate form, with identifying information removed, to third parties. When aggregate health information is provided, we pool it from many individual records and strip it of any data that could be used to identify an individual before it is used. Any third party that receives aggregated health care data must agree not to attempt to re-identify the people it belongs to.
If you choose to use our referral function to tell a friend about our site, our site will ask you for your friend’s name and e-mail address as well as your information. The form automatically sends your friend a one-time e-mail inviting him or her to visit the site. We do not access or store this information, except to send this invitation.
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How K-10+ handles privacy internally
Our commitment to security
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
We have implemented technology and security policies, rules, and other measures to protect the personal data that we have under our control from unauthorized access, improper use, alteration, unlawful or accidental destruction, and accidental loss. We also protect your information by requiring that all our employees and others who have access to or are associated with the processing of your data respect your confidentiality.
K-10+ uses security methods to determine the identity of each registered user, so that appropriate rights and restrictions can be enforced for that user. Reliable verification of user identity is called authentication. K-10+ uses both passwords and usernames to authenticate users. Users are responsible for maintaining their own passwords.
In addition to aggregate information (discussed previously), we may share some kinds of information with third parties as described below.
Companies and people who work for us:
Because we are a large company, we contract with other companies and individuals to help us provide services. For example, we may host our Website on another company’s computer system, hire technical consultants to maintain our Website, or work with companies to remove repetitive information from customer lists, analyze data, provide marketing assistance, and provide customer service. In order to perform their jobs, these other companies may have limited access to some of the personal information we maintain about our users. Other companies may collect information on our behalf through their sites. This occasionally incorporates the use of frames on the site that will not show the URL you are visiting in the browser address window. We require such companies to comply with the terms of our privacy policies, to limit their access to any personal information to the minimum necessary to perform their obligations, and not to use the information they may access for purposes other than fulfilling their responsibilities to us. We use our best efforts to limit other companies’ use of personally identifiable or health care information.
Promotional and informational offers:
Sometimes we send offers to selected groups of customers. To accomplish this we may use third parties working on behalf of K-10+. We provide a variety of mechanisms for you to tell us you do not want to receive such promotional — informational offers. For example, we may provide an opt-in box for customers to receive information that is sent by a third-party fulfillment house, and we make clear that, by opting in, you are submitting your data to a third-party. You can elect not to receive promotional or informational material from us by following the instructions to opt-out as mentioned or included in each of our programs we send to you.
We may release account and other personal information when we believe release is required to comply with law. We may release personal health information if, in our judgment after review by an attorney, the release is compelled by law or regulation, or if the release may be necessary to prevent the death or serious injury of an individual.
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When you complete registration of your member profile, you will be given the option of receiving recurring informational/promotional e-mail from K-10+ and third parties working with K-10+. You may opt-out from receiving this e-mail when you provide the information or follow the instructions as mentioned in the e-mail or included in each program we send to you.
Customer Service will unsubscribe you from that newsletter or other programs within ten business days.
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You can always contact us in order to (i) remove the personal information that you have provided to us from our systems, (ii) update the personal information that you have provided to us, and (iii) change your preferences with respect to marketing contacts by writing us at 901 Chouteau Ave., St. Louis, MO 63102 USA or calling 877-877-7300.